LAUNCH PREPARATION · UPDATED 18 OCTOBER 2026
What remains to finalise.
See what is available in the public preview
The company identity, registered office and info@housingassured.co.uk contact are recorded. VAT status was confirmed on 18 October 2026: HOUSING ASSURED LIMITED is not currently VAT registered and no VAT is charged. Provider base membership remains £49.99 per month for one council area, with unlimited properties and £9.99 per additional council area; referrer membership remains £29.99 per month. Future VAT-related price changes must follow the terms’ advance-notice process. The legal pack remains draft until the other operating decisions and professional checks are completed.
Live subscriptions, real confidential referral sharing, real seal awards and hardware ordering remain closed. Fictional trials do not certify legal compliance or activate these services.
Hardware specification and final totals
The planned hardware prices are £49.99 per QR plaque and £399.99 per tablet kit. Confirm equipment specifications and delivery totals before orders open. No VAT is currently charged; if the company registers before orders open, show the applicable treatment and final payable total before purchase.
Support, assessment and launch scope
The property allowance and council-area prices are confirmed: unlimited properties in one council area for £49.99 per month, plus £9.99 per month for each additional distinct council area. Manchester City Council plus Oldham Council totals £59.98 per month. Confirm support hours, assessment frequency and the exact launch/follow-on services. General enquiries use info@housingassured.co.uk. Council lookup, revised-total confirmation, prorated additions and next-renewal removal rules are implemented and have offline tests. Live Stripe prices and a disabled webhook are configured; the runtime payment key, hosted deliveries and full renewal tests still need verification. Website email sending still needs a verified transactional sender and server credential; an enquiry test was sent, with inbox receipt unverified.
Suspension billing, export and retention
Voluntary cancellation is confirmed: monthly payment in advance, access until the current paid billing period ends, no next renewal and no refund for its unused part, subject to any remedy required by law. Customers may keep a purchased plaque or use a paper QR. QR briefs become unavailable when membership entitlement ends; a kept plaque does not extend the service. Billing during suspension is confirmed to continue while investigation and possible reinstatement proceed, unless the member cancels future renewal. Still decide the end-of-membership export window and record retention/deletion. Verify cancellation and expiry behaviour before payments open.
Internal allocation and contact testing
All public enquiries go to info@housingassured.co.uk; individual handler names remain private. Confirm monitoring and delivery, internal case ownership, cover and escalation, and a separate unconflicted reviewer for appeals. The founder currently runs HousingAssured alone; specialist recruitment and case allocation must be completed before a connected case or independent appeal can be handled.
Independence and conflict controls
The founder is also a director of Promoveo and states that there is no joint handling. The directorship still creates a relevant connection. The founder must step aside from connected cases and matters about their own conduct; competent unconflicted reviewers must be appointed before those cases proceed. Recruitment of industry professionals is planned. Other directorships are permitted only with disclosure, case-specific checks, signed confidentiality duties and recusal where required. Read the public blank declaration at /governance/declaration. Payment cannot influence marks, review publication or appeals.
Suppliers and retention
A current-technology supplier register and proposed category-by-category retention/deletion schedule have been prepared. Verify actual legal entities, account contracts, processing roles, locations, access and transfer safeguards. Approve and implement periods for logs, backups, complaints, applications and referrals, and test deletion and restores. Planned services are distinguished from configured services.
Safe live referrals
A draft DPIA, controller/processor role record, sharing templates, transparency template and lawful-basis/condition decision records have been prepared. Obtain professional review and approve the actual arrangements for each disclosure before live use. Health and criminal-offence information need a separate legal assessment. Verify staff authority and organisation identity; test private storage, MFA, per-person access, expiry, revocation, file checking, incidents and deletion. Application tick boxes are not blanket consent.
Professional approval
A solicitor/broker briefing and written approval register have been prepared. Obtain review of the exact legal-pack version, liability cap, continuing suspension billing, cancellation/refunds, sensitive referrals and hardware provisions. Obtain actual professional/cyber/public/product and any required employment cover evidence from the broker. Record written findings, corrections and policy evidence before changing Draft to Final. No adviser appointment, insurance cover or approval is represented as completed.
Keep existing acceptance records and archived versions. Present any new applicable version for acknowledgement; do not rewrite past acceptance history.
Read the current draft legal packReferral privacy and access process